I see it all the time: PCs choking on gobs of uninvited software to the point where they barely function. They may be Web browser toolbars or antivirus utilities or programs that promise to speed up your computer, when in fact they do exactly the opposite. It enrages me to see programs like these on my customers’ computers because I know that they did not knowingly install these programs--these programs waltzed in with another that the customer did want. This sort of software is referred to as “sneakware.” It’s kind of like the plus-four your buddy brings to your small gathering that was really only supposed to be a plus-one at most. It’s rude, annoying, and most people don’t know how to properly say “no.” I can’t help you with your social skills, but I can tell you how to say no to sneakware.