Internet Access During COVID-19 Pandemic

With much of the country under mandatory stay-at-home orders in response to Coronavirus/Covid-19, the digital divide is made greater than ever before. Many schools are switching to online-only classes, and students without reliable broadband access are in danger of being left behind.

Internet Access

Library Wifi

Though our buildings are closed, you may access the wireless internet with your own laptop or device while in your vehicle in the library parking lot. You can see our hotspot locations here.

Internet Service Providers (ISPs)

Additionally, many Internet Service Providers are stepping up to bridge the gap. On March 12, FCC Chairman Ajit Pai called on ISPs to take the “Keep Americans Connected Pledge." You can read the full press release here, but the pledge itself reads as follows:

Given the coronavirus pandemic and its impact on American society, [[Company Name]] pledges for the next 60 days to:

  1. Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
  2. Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
  3. Open its Wi-Fi hotspots to any American who needs them.

Below is a list of local providers who have accepted that pledge. Some are also offering free or discounted service. We will update this list with any changes that are made to add, extend or improve services. Please click the links for each ISP to read the full details of their offers.

Altice:
Altice/Suddenlink is offering 30 Mbps internet access to any new subscriber in their service area free for 60 days.  No late fees or terminations for existing customers. Applicable to some rural localities

AT&T:
AT&T is offering open hot-spots, unlimited data to existing customers, and $10/month plans to low income families.

Boost Mobile:
Boost Mobile is waiving reactivation fees for customers through April 30, 2020. Additionally, customers currently on an unlimited data plan that includes Mobile Hot Spot with Boost Mobile, will automatically receive an additional 20 Gigs of mobile hotspot on their plans at no extra cost through April 30, 2020. More offers, including free international calls to some countries through April 30, are detailed on their website.

Charter:
Charter is offering free Internet for 2 months.

Comcast/Xfinity:
Comcast is offering free WiFi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time.

Cox:
For those who qualify, Cox is offering 2 free months of their Connect2Compete service, which costs $9.95 per month thereafter. For other customers, they are offering one month of free 10Mbps internet which costs $19.95 thereafter for the first year.

Sprint:
Sprint is providing unlimited data to existing customers, and will allow all handsets to enable hot-spots for 60 days at no extra charge.

Straight Talk Wireless:
Straight Talk is offering additional data benefits. You can text "COVID" to 611611 or visit their website for more information.

T-Mobile:
T-Mobile is providing unlimited data to existing customers, and will allow all handsets to enable hot-spots for 60 days at no extra charge. Additionally, they are launching a new $15 per month service plan, T-Mobile Connect, that offers unlimited talk, text, and 2GB of high-speed smartphone data.

Verizon:
Verizon is providing no special offers, but has committed to following the FCC agreement.

Affordable/Free Computers

The following organizations offer free or reduced cost new and refurbished computers.

Computers with Causes

Connectall

Free Geek  (Contact email for asking for a computer for a k-12 student: plugin@freegeek.org)         

InterConnection 

The On It Foundation

Notebooks for Students

PCs for People