MATERIALS CAN BE RETURNED DURING CURBSIDE PICKUP HOURS. All CRRL branches are closed until further notice. See FAQs about library service during the COVID-19 closure.

COVID-19 Resources

COVID-19 Resources

Curbside Holds Pickup: How it Works

Holds pickup is now available at most CRRL locations, including Towne Centre Branch.

Response to COVID-19 Coronavirus

Check here for updates on the library's response to the COVID-19 coronavirus.

FAQs

  • Curbside pickup of holds is now available at most CRRL locations. See this post for information on managing your holds.

  • You can now place new holds on physical materials, and receive them through Curbside Pickup. To ensure that you get the materials you really want, you can Manage Your Holds, and if your pickup location is not a branch offering curbside pickup, you can Change Your Holds Pickup Location.

  • We are now accepting returns at branches which are offering curbside pickup. Initially, returns are being accepted only during curbside pickup hours to avoid overflowing bookdrops and to allow time to quarantine materials for everyone's safety. Materials can be returned only to bookdrops; staff cannot accept returned materials. It may take a week or more for returned items to show as checked in. Late fees will not accrue.

  • We are accepting returns at branches which are offering curbside pickup. Initially, returns will be accepted only during curbside pickup hours to avoid overflowing book drops and to allow time to quarantine materials for everyone's safety. Materials can be returned only to book drops; staff cannot accept returned materials. If you have a Book Group in a Bag, please separate the books and drop them in, then fold up the bag and drop it in. If you have a single book from a Book Group in a Bag, you may also return it in the book drop and we will make sure it is reunited with its bag.

  • Books and other materials retrieved from bookdrops are quarantined for three days before they are handled again. In addition, we are processing a large volume of returns while operating with reduced staff and hours to ensure staff and customer safety. This means there may be several days between the time you drop off your materials and when they are showing as checked in. Your items should not accrue any overdue fines during this time; if they do, we will gladly waive them. Thank you for your patience.

  • Books and other materials retrieved from book drops are quarantined for 72 hours before they are handled again, as research shows COVID-19 is undetectable on five types of library materials after three days. Materials sent from one branch to another are also quarantined for 72 hours. Staff wear a face mask and gloves to check out materials, bag them, and deliver curbside to your car. Customers picking up materials curbside are provided with additional instructions on sanitizing books and other library materials if desired.

  • You can still get a library card even while our branches are closed!
    Staff are available to help 9:00-5:00, Monday-Friday.
    Just complete this form, and we'll send your new barcode number via email.

  • Contact us and we can email your barcode to you between the hours of 9:00-5:00, Monday-Friday.

  • We hope to start accepting donations once we can reopen our Bookshops. Please hold on to your donations for now. We appreciate your patience and generosity.

  • The library is expanding our services as conditions allow, while prioritizing customer and staff safety. We are now offering curbside pickup and returns of library materials, and we are mapping out a plan for further expansion of services. We are working Winter Reading mugs and Facebook giveaway prizes into our next phase of curbside delivery and anticipate starting to hand them out in early August. We appreciate your patience.

Internet Access During COVID-19 Pandemic

Library wifi is still available and many Internet Service Providers are offering specials to keep people connected.

Meal Resources for Families

Although schools are closed due to the COVID-19 pandemic, school districts and community resources are providing meal assistance.

Where to Get Financial Help During COVID-19

The COVID-19 pandemic is having profound economic impacts on people in our community. These resources may help.

Talking to Children

Talking to Children About the Coronavirus (COVID-19)

During social isolation children may be anxious. These resources can help parents talk with their children about the coronavirus.

LibraryPoint.org Guide

Not familiar with using our LibraryPoint.org website? This guide will walk you through some basic features.
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