Customer Service Policy
The Central Rappahannock Regional Library region includes Stafford, Spotsylvania, and Westmoreland counties and the city of Fredericksburg. These localities supply a portion of their tax money to support the CRRL, and anyone who resides, owns property, or is a student, a teacher or county and city government employee within the region may obtain a library card free of charge. This includes Commonwealth Governor’s School students attending remotely in our service area from King George and students attending private schools and homeschool cooperatives in our service area. Fees are also waived for customers who own residential or business property in our service area (Fredericksburg, Spotsylvania, Stafford, and Westmoreland) but reside outside the service area.
Your library card is good at all of the CRRL branches. A CRRL library card allows you to:
- check out print, audio, and video materials
- access online databases
- download eBooks, eAudio, Streaming Video, and eMagazines
- check out at any branch and return to any other branch
- check out videos for a week and all other physical items for two weeks; eMaterials vary
- renew in person, by telephone or online unless items have been requested
The library has reciprocal agreements with the counties of Caroline, Culpeper, Fauquier, Orange, and Prince William that allow those residents to obtain free cards either by showing a card from their library or proof of residency. All others outside CRRL's jurisdiction must pay an annual family fee of $30. Senior citizens (62+) pay $15.
As of October 1, 2026, access to digital services hoopla, Kanopy, and OverDrive (Libby), are not available to out-of-region and reciprocal cardholders.
The library does not charge fines for overdue materials. Fees will still be charged for lost or damaged materials.
If you want to become a CRRL library card holder, please fill out this application.