Ask Us

Ask Us


Monday-Thursday: 9:00-8:00
Friday & Saturday: 9:00-5:30

If you contact us outside of these hours, we will respond as soon as possible during staffed hours.

Customer Service: 

Customer Service staff can help with new library card requests or library account questions.

Research Assistance:

Research staff can help with research inquiries and access to our digital collection.

COVID test kits are in! Library branches have a limited supply. Please reserve kits by Chat or Phone during open hours (varies by branch.) Read more here.


Ask Us Form:

Use this form to submit your question and receive a response via email.

Please do not use the Ask Us form to reserve COVID test kits.

Have a question about the website?


Use Live Help to chat with us Monday-Thursday 9:00-8:00, Friday & Saturday, 9:00-5:30.


540-372-1144 or 804-472-3820

Phone service is available during Curbside Pickup hours.


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