Materials (including digital materials and Library of Things kits) can be checked out for two weeks. If the material is requested by another library patron, you will not be able to renew the title.
Library Cards & Accounts FAQs
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Managing a Library Account
You may renew your items anytime, unless that item is requested by another library patron. Items can be checked out for two weeks. There are multiple ways to renew:
- In Branch: ask a librarian to renew your items at the checkout desk.
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Online: Log into your library account to access the renewal feature.
- After logging in, you'll be brought to your Library Dashboard. Under "My Borrowing," go to "Checked Out."
- You can individually renew an item, "select" all items to "renew" the selected, or you may "quick renew," which only renews items marked "overdue."
- A confirmation box will appear, informing you what has been renewed and what can't be renewed.
You cannot renew digital items through these methods.
You can renew items a number of times. However, if another library patron has put the title on reserve, you will be asked to return the item. If you would like to borrow the item again, you may place a hold on it.
The library does not charge overdue fees. Replacement fees are still being charged for lost or damaged items. Overdue fees were eliminated on January 1, 2023, and accumulated overdue fees were waived.
Making Payments in a Library Branch:
- Express Checkout: Express checkout machines accept credit card/debit cards, mobile payments, and cash payments. A receipt can be printed, emailed, or both.
- Customer Services Desk: Customers Services staff accept cash and check payments. A receipt can be printed.
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Online Payment: Credit/debit card payments are accepted online. A receipt can be printed.
- Click on “Log in/My CRRL” in the upper right corner.
- You will be directed to "My Library Dashboard." Click on "Fees" under "My Borrowing."
- If any fees are owed, the fees will be listed, and you will see a “Pay Fees” button.
- Click "Pay Fees" and a payment window will be launched.
- You can check or uncheck any individual charge and, for each charge, may change the amount in the “Payment” box to a lesser amount if you do not wish to pay the full charge at that time.
- After specifying payment amounts, click the “Submit.” You will be directed to a “Payment Options” page where you can select “Pay From Credit Card” then enter your credit card information.
Due to the high volume of materials returned at library branches, it can take a few days for materials to be unpacked and checked in after they are returned in the bookdrop. This manual process involves library staff inspecting each item’s condition before it is checked in and goes back into circulation. This keeps the library's collection attractive and avoids mistakenly charging customers for damage.
Please wait for five business days before reaching out to your local branch regarding returned materials. After that time period, you can contact, opens a new window us about your item(s) and we will be happy to assist you with your account.
Holds are cancelled for a variety of reasons. Usually the material has been lost or damaged, and a replacement is no longer available to purchase through our regular library vendors. Holds on digital items can be cancelled when that item is no longer available from our vendor or is not selected for repurchase.
For physical items, if you want this exact item, we can try to borrow it for you from another library through the Interlibrary Loan Service., opens a new window There is a small fee to cover shipping. If you would like something similar to that item or on that subject, librarians are happy to assist you., opens a new window
Once you are logged into your account and you're looking at a shelf display:
- Click on the check box next to the item(s) you wish to delete.
- A purple bar will pop up on the bottom. From there:
- Click on "Manage Items."
- Click "Remove from Shelves."
- Click "Remove Item(s)."
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Library Cards
The CRRL region includes Stafford, Spotsylvania, and Westmoreland counties and the city of Fredericksburg. These localities supply a portion of their tax money to support the CRRL, and anyone who resides, owns property, or is a student, a teacher or county and city government employee within the region may obtain a library card free of charge.
The library has reciprocal agreements with the counties of Caroline, Culpeper, Fauquier, Orange, and Prince William that allow those residents to obtain free cards either by showing a card from their library or proof of residency. All others outside CRRL's jurisdiction must pay an annual family fee of thirty dollars. Senior citizens (62+) pay fifteen dollars.
Your library card is good at all of the CRRL branches. A CRRL library card allows you to:
- check out print, audio, and video materials
- access our online databases through our website
- download eBooks, eAudio, Streaming Video, and eMagazines
- check out at any branch and return to any other branch
- check out videos for a week and all other items for two weeks
- renew in person, by telephone or online unless reserve requests have been recorded for those items
The library has reciprocal agreements with the counties of Caroline, Culpeper, Fauquier, Orange, and Prince William that allow those residents to obtain free cards either by showing a card from their library or proof of residency. All others outside CRRL's jurisdiction must pay an annual family fee of thirty dollars. Senior citizens (62+) pay fifteen dollars. Access to digital services hoopla, Kanopy, and OverDrive (Libby), are not available to out-of-region cardholders.
Follow the steps here to register for your online account and more!
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Suggest a Purchase
Not finding something in the collection? CRRL accepts suggestions of materials to add that were published in the last 2 years. If you have an older title to request, please use Interlibrary Loan. Please see more details about suggesting titles here.
If you would like to recommend a physical item like a book or DVD, you can submit two Suggest a Purchase, opens a new window requests per month for materials that were published in the last two years. If you would like to suggest an eBook or eAudio title, you can use the Notify Me tags, opens a new window in the Libby app. As a bonus, you can be alerted as soon as your tagged title is purchased!
Please hold any suggestions until 30 days before the item's release date, giving our selectors a chance to place orders and enter titles into the catalog.
When your suggestion has been reviewed, you will get a notification in the drop-down menu within your library account. After logging in, you will see a bell icon to the right of "MY ACCOUNT." A red flag with a number on the bell indicates that there are a number of new messages for you. Click on the flagged bell to see your messages.
After you click on the bell, you will see a short message letting you know the status of your suggestion, along with a quick link to your "Suggested Purchases" page for more information. If your suggestion has been approved, you will see a similar message to the one below:
To see our new titles and place your holds, check the New Titles section in our catalog.Yes. If your suggestion has been approved OR denied, you can remove it from your "Suggested Purchases" page, but it will still be included in the number of suggestions you can submit that month. The suggestion will continue to appear to the library staff. However, if the suggestion has NOT been reviewed yet, you may cancel your suggestion. The suggestion will not appear on your Suggested Purchases page or to the library staff. You will gain back a suggestion if you cancel.
You are limited to picking one format for one purchase. If you wish to have multiple formats for one title, suggest them in the "Notes" field, under the "Audience" drop-down menu.