Access Services

Access Services

The Access Services Department of the Central Rappahannock Regional Library is dedicated to ensuring that the library remains accessible to everyone regardless of specialized or adaptive needs.

As the Fredericksburg Subregional Library, CRRL was among the first adopters of Gutenberg machinery and operates the Talking Books and Braille and Audio Reading Download (BARD) programs for the Cities of Fredericksburg, Manassas, and Manassas Park; Counties of Stafford, Spotsylvania, Westmoreland, Caroline, Culpeper, Orange, Fauquier, King George, and Prince William; and Military Bases of Quantico, Dahlgren, and Fort. A.P. Hill.

Talking Books & BARD Programs

Both free programs, with no late fees or wait lines, Talking Books and BARD allow individuals with temporary or permanent low vision, blindness, physical or print disability to have books, magazines, musical scores, and more read aloud to them from a freely provided machine or from a downloadable app.

There are over 100,000 titles available in the Talking Books catalog, including Braille and foreign-language materials. You can also see the latest additions to the Talking Books catalog in the Talking Books Topics magazine.

Institutions with individuals who qualify for these services may also be signed up for the Talking Books service. Schools are strongly encouraged to allow students to enroll individually so that the students may continue to receive services in the event of graduation or transfers.

Cartridge in BARD

Deaf Culture Digital Library

The Deaf Culture Digital Library was established in 2021. It is dedicated to providing visitors assistance and guidance in:

  • offering resources about deaf culture
  • acquiring and preserving an excellent collection of deaf resources in digital formats
  • furnishing access to information regardless of location
  • providing highly competent assistance to Virginia residents and library staff in local public library systems, academic librarians in colleges and universities, and other libraries in the state of Virginia
Deaf Culture Digital Library

Library Branches Accessibility Features

CRRL tries to make it easy for library users to move through its branches by offering:

  • Accessible parking spaces, ramps, and restrooms at all branches.
  • An open-floor, easily traversable layout at its branches, with no interior stairs at any branches except the Fredericksburg Branch, which has elevator access to all floors.
  • Drive-up book drops and wheelchair-accessible doors at many branches.
  • Walkers or wheelchairs are available at many branches upon request.

Please contact your local library branch if you have questions about specific features at that location.

Accessibility at the Library

Collection Accessibility Features

CRRL’S digital collection offers the following accessibility features:

  • eBooks allow the reader to change the background color, increase text size, change line spacing, and choose the font (letter style) - including OpenDyslexic.
  • Kanopy offers streaming films and documentaries with closed captioning.
  • LinkedIn Learning offers online video courses with closed captioning and a full transcript that appears under the video.
  • Other online research resources with built-in accessibility features including language translation, closed-captioned videos, and text-to-speech articles.

The Access Services department is also proud to offer the following additional services at our in-person location:

  • JAWS: JAWS is a screen-reading software that allows blind individuals to use a computer with a set of headphones.
  • Braille: We have a limited capacity to Braille documents.
  • Sorensen: Insignia is a videophone, provided by the Virginia Department for the Deaf and Hard of Hearing, which is available for individuals who use sign language to conduct outgoing calls on.
  • Sign language interpretation or cued speech transliterators for programming.
To arrange to use these services, please contact Access Services at 540-372-1144, ext. 7054 or 1-800-628-4807, or email talking-books@crrl.org, opens a new window.
Collection Accessibility Features

Accessibility in the Catalog

Outreach Services

CRRL also offers the following services for those who are unable to come to the library.

Books-by-Mail

Books-by-mail is a service that sends library materials by mail to those who cannot physically come to the library due to temporary or permanent health, mobility, transportation, or age-related disability. Requested titles are checked out for one month and mailed directly to your home. You are responsible for returning them to the library, including any necessary return postage.

If you or someone you know has difficulty visiting the library and would like more information about receiving materials by mail, please email the Access Services Librarian at babak.zarin@crrl.org,, opens a new window or call Access Services at (540) 372-1144, ext. 7054 or 1-800-628-4807.


Library on the Go, opens a new window

We bring the library to you!

With our satellite locations at Belmont and Partlow, pick up your holds, use a public computer, and browse the library collection once a week.

Note: Due to COVID-19, our satellite locations are currently closed.

Through our Lobby Stops, we visit over a dozen assisted living facilities and senior apartments and the Lake Anna area. At the residential facilities, CRRL staff bring browsing materials and requested items inside to customers, tailoring our selections and services to these special audiences.

Lobby Stops continue on a modified basis during library curbside-only service, offering outdoor holds drop off and pickup.

Library on the Go
Library on the Go Youth Services Vehicle

Cognitive and Emotional Impairment Offerings

CRRL recognizes not all impairments are visible. Those with cognitive and emotional impairments - also known as “invisible” disabilities - are welcome to utilize CRRL services and spaces.

Due to COVID-19, the following has been canceled for now:

  • Creative Minds: Children with autism or other special needs who are in grades K-6, along with their caregivers, are invited to explore self-guided learning stations in a supportive environment especially. This program is offered in partnership with Paragon Autism Services.
  • Sensory Time: Youths on the autism spectrum or with other developmental challenges are invited to attend stories, songs, and activities geared towards supporting early literacy practices.
Cognitive and Emotional Impairment Offerings

Accessibility Statement

CRRL is committed to providing customers with equal access to:

  • library collections and services
  • programming and events
  • facilities and branches

CRRL honors these commitments by offering the programming and services described on this page. CRRL also tries - when possible - to acquire resources and technologies that are in keeping with the Americans with Disabilities Act and the Web Content Accessibility Guidelines, and attempts to provide reasonable accommodations to customers with disabilities upon request.

To help CRRL in honoring these commitments, we ask that you contact:

  • Your local library branch, at the phone number or email listed here, with any questions regarding specific requirements or adjustments necessary for your visit. Library staff will attempt to accommodate the needs of users who identify as having a disability.
  • Or Access Services at (540) 372-1144, ext. 7054 or 1-800-628-4807, or talking.books@crrl.org, opens a new window with any suggestions or comments about your experience using accessibility features at the library.
Accessibility Statement

Assistive Tech

Many popular browsers also offer built-in accessibility tools and many assistive technologies are available at little to no cost.

Browser Accessibility

Accessibility Software

Assistive Devices

Partnership & Donation Information

Access Services joins CRRL in working alongside our community partners. For more information about who these partners are and how to become one, read more here.

Access Services also joins CRRL in accepting donations. You can find a complete statement of the CRRL donation policy here.

Note: We ask that donations specifically for Access Services have features such as descriptive audio, captions, Brailling, or other accessibility features.

Partnership & Donation Information

Contact Us

Access Services loves to hear from those who use or would like to use our services. We welcome invitations to present informational programs and participate in community events.

You can reach us:

  • By Phone: 540-372-1144, ext. 7054 or 1-800-628-4807
  • By E-mail: talking-books@crrl.org
  • By Visiting: 125 Olde Greenwich Drive, Suite 155, Fredericksburg, Va. 22408
Please note our hours vary, so we strongly recommend calling for an appointment before choosing to visit. You can also contact the Access Services Librarian, Babak Zarin, directly by calling 540-372-1144, extension 7054 or by e-mail at talking-books@crrl.org.

Note About Events at the Library
Those with disabilities are welcome to use CRRL services and spaces and attend CRRL programs and events. Any person needing an accommodation for a disability to access the benefits of the Library’s services, programs, or activities under the Americans with Disabilities Act should contact the Library no less than 5 days before the program.
Contact Us
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