Ask a Librarian

How may we help you?

Ask a CRRL LibrarianEmail Us
Stumped? Drop us a line. Whether it's the next good book to read or info you need, we love to find answers! We can also help you renew or reserve your materials.


Ask a CRRL LibrarianPhone Us
Do you need answers NOW? Sometimes the old-fashioned way is the best way. Call us during normal branch hours. We look forward to helping you. The phone is the best option to renew and reserve materials.


24/7 Live Help
We are part of a worldwide consortium: when your local CRRL librarians have gone home, librarians around the world are ready to assist you. 


Text Us

Have a question? Text us! We now offer free text message reference services (standard message rates from your provider apply).  Here's how:
Text us at 66746 and start your question with AskCRRL
(Example: AskCRRL What are the library hours on Saturdays?)

We will respond as soon as possible.
Save us in your contacts as AskCRRL and text us questions when you're on the go.

Help Now! Live tutoring from your libraryHelpNow!
Assistance for learners of all ages: grades K-12, college students, and adults in English and Spanish. Live tutors [available 2:00-11:00 pm daily] provide help in most subjects. Includes the Writing Lab and Language Lab. Study Suite [available 24/7] provides test preparation for students and adults, plus study help with electronic flashcards and games. Student resources include SAT, ACT and standardized state tests.

My Librarian
Connecting you, the reader, to your personally perfect books is a passion for CRRL librarians. Here's how our service works: check out the profiles here to see the librarians' reading specialties and what really matters to them personally—and peruse their reading recommendations. If a librarian sounds like someone from whom you’d love advice on what to read next, click to send a request for a personalized reading list. Your librarian will get back to you soon!  


Training on DemandTraining on Demand
Librarians are always eager to help people. That's what we do. But the secret is out. Hundreds of people stop by our busy research desks every day. Knowing that you'll get the personal attention you'd like at a time set aside for you sometimes works best with an appointment.

 You can request training in a 30-minute, hands-on session tailored for you. Do you need guidance on researching a topic or a personal computer trainer? We can help you navigate the Web, set up an e-mail account, search online for jobs, medical information, travel deals, join a social networking site like Twitter or Facebook, or perform basic Word or Excel tasks. Schedule with the research desks at Headquarters, Porter, England Run, Salem Church, and Snow.

Suggest a Title Suggest a Title
Have you seen, heard, read, or been told about a wonderful title you're not finding in the library catalog? Others might like it, too. Tell us more. If it's available and meets our selection criteria and budget constraints, we'll consider adding it to the CRRL collections.


Request a Book Match
Have you read a great book and don't know what to pick up next? Fill out this simple form and send it in to the experts - us! It's our job to stay on top of the latest great books in all different genres, and we love to share that information with readers. Please allow 2-3 working days for a response.