COVID-19 FAQs

Expand All to show answers Close All to hide answers

Print All Answers : COVID-19 FAQs

• General Questions

  Is the library answering the phones? , collapsed

  Print this Answer

  How does curbside holds pickup work? , collapsed

  Print this Answer

  How do holds work now? , collapsed

  Print this Answer

  Will fines accrue during library closures? , collapsed

  Print this Answer

  I just placed a hold and it says my items are available. Can I pick them up now? , collapsed

  Print this Answer

  I returned my books, so why are they still showing as checked out? , collapsed

  Print this Answer

  Why have my holds been in transit for weeks? Why can’t I pick them up yet? , collapsed

  Print this Answer

  What is the status of my ILL? , collapsed

  Print this Answer

  How do I return library materials/interlibrary loans? , collapsed

  Print this Answer

  What steps are you taking to ensure books are distributed safely? , collapsed

  Print this Answer

  When will you accept donations? , collapsed

  Print this Answer

  Is Books-by-Mail available during library closures? , collapsed

  Print this Answer

  Is the Talking Books service available during library closures? , collapsed

  Print this Answer

  Is wifi available during library closures? , collapsed

  Print this Answer

  How do I return an oversized item or one that cannot be returned to the book drop? , collapsed

  Print this Answer

  When can I pick up my Winter Reading mug/Facebook giveaway prizes? , collapsed

  Print this Answer

  How do I return my Book Group in a Bag? , collapsed

  Print this Answer

  How do I suggest a title for purchase? , collapsed

  Print this Answer

  I would like to reserve a meeting room. , collapsed

  Print this Answer

  Why is CRRL not reopening with Virginia's Phase 3? , collapsed

  Print this Answer

  I have a card, but can't find it. What do I do? , collapsed

  Print this Answer

  Can I get a library card if I don't have one? , collapsed

  Print this Answer