COVID-19 Resources

COVID-19 Resources

FAQs

  • Customers can call the library at 540-372-1144 or 804-472-3820 during library open hours. Staff can answer research questions, including Virginiana and Law Library, provide reading recommendations, and answer questions about services. Customers can also contact the library through email or chat at librarypoint.org/ask.

  • Curbside pickup of holds is available at all open CRRL locations. See this post for information on how it works, and this post for information on managing your holds.

  • We are not yet able to accept donations. Please hold on to your donations for now. We appreciate your patience and generosity.

  • No. Your items should not accrue any overdue fines during this time; if they do, contact us, and we will gladly waive them. Thank you for your patience.

  • Yes! Visit us in person during library open hours, or request one online by completing this form. We’ll send your new barcode to you via email.

  • Visit us in person during library open hours, or Ask us and we can email your barcode to you between the hours of 9:00-5:00, Monday-Friday.

  • Interlibrary loans can take 3-6 weeks, depending on the availability of the item.

    For status inquiries, please contact the Interlibrary Loan Assistant, Shanna Love at:
    Email: ill@crrl.org
    Phone: 540-372-1144 ext. 7053

  • Returns are accepted during library open hours, and 24/7 via bookdrops. However, Interlibrary Loans must be returned to a staff person either in the library branch or at curbside pickup. Late fees will not accrue.

  • Yes, you may enroll in and order Talking Books, opens a new window for the blind and print disabled from the library at this time, either by requesting cartridges or by using the BARD mobile app. To enroll and receive a Talking Books player, print and fill out this application, opens a new window found here, and either mail the application to Access Services or scan/take digital photos and email them to Access Services Librarian Babak Zarin

    For enrollments, materials requests, and other assistance, Access Services staff may be contacted by email at talking-books@crrl.org, opens a new window; by phone message at (540) 372-1144, extension 7054; or by mail/letters, sent to Access Services, 125 Olde Greenwich Drive, Suite 155, Fredericksburg, VA 22408.

  • Yes, Books-by-Mail is available to those who cannot physically come to the library due to temporary or permanent health, mobility, transportation, or age-related disability. Visit this page for more information.

Internet Access During COVID-19 Pandemic

Library wifi is still available and many Internet Service Providers are offering specials to keep people connected.

Meal Resources for Families

Although schools are closed due to the COVID-19 pandemic, school districts and community resources are providing meal assistance.

Where to Get Financial Help During COVID-19

The COVID-19 pandemic is having profound economic impacts on people in our community. These resources may help.

Talking to Children

Talking to Children About the Coronavirus (COVID-19)

During social isolation children may be anxious. These resources can help parents talk with their children about the coronavirus.

LibraryPoint.org Guide

Not familiar with using our LibraryPoint.org website? This guide will walk you through some basic features.
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