COVID-19 Resources

COVID-19 Resources

FAQs

  • During library hours, use the Live Help chat feature to request up to 4 COVID-19 home test kits, specifying your name, pickup branch, and quantity of kits (max. 4). Or call 540-372-1144 and select your branch to reserve your kit by phone. If you email your request after hours, please be sure to provide your desired pickup branch and quantity, and a staff member will contact you during open hours. Visit https://www.librarypoint.org/news/covid-tests/ for details on how the home tests work and for updates on current availability. When kits are out of stock, we are unable to take advance reservations or maintain a wait list.
  • Customers can call the library at 540-372-1144 or 804-472-3820 during library open hours. Staff can answer research questions, including Virginiana and Law Library, provide reading recommendations, and answer questions about services. Customers can also contact the library through email or chat at librarypoint.org/ask.

  • No. Your items should not accrue any overdue fees during this time; if they do, contact us, and we will gladly waive them. Thank you for your patience.

  • To have a document printed at the library for curbside pickup:

    • Go to www.librarypoint.org, opens a new window

    • Click “Ask Us” (in the blue menu bar across the top of the webpage)

    • Click “Email-- Ask Us form

    • In the Question field, type “Print at NAME OF YOUR BRANCH”  

    • In the “More detail/explanation” field, let us know if you need more than one copy or have any special instructions.

    • Enter your email address and name in the appropriate fields.

    • Where it says “click to choose files or drag them here”  attach the document you would like to have printed.

    • We will print the document and hold it under your name. You can pick it up curbside during our open hours.

  • Yes! Request one online by completing this form. We’ll send your new barcode to you via email.

  • Curbside pickup of holds is available at most CRRL locations. See this post for information on how it works, and this post for information on managing your holds.

  • Contact us at  Ask us and we can email your barcode to you between the hours of 9:00-5:00, Monday-Friday.

  • Interlibrary loans can take 3-6 weeks, depending on the availability of the item.

    For status inquiries, please contact the Interlibrary Loan Assistant, Shanna Love at:
    Email: ill@crrl.org
    Phone: 540-372-1144 ext. 7053

  • Returns are accepted 24/7 via bookdrops. However, Interlibrary Loans must be returned to a staff person at curbside pickup. Late fees will not accrue.

  • Yes, you may enroll in and order Talking Books, opens a new window for the blind and print disabled from the library at this time, either by requesting cartridges or by using the BARD mobile app. To enroll and receive a Talking Books player, print and fill out this application, opens a new window found here, and either mail the application to Access Services or scan/take digital photos and email them to Access Services Librarian Babak Zarin

    For enrollments, materials requests, and other assistance, Access Services staff may be contacted by email at talking-books@crrl.org, opens a new window; by phone message at (540) 372-1144, extension 7054; or by mail/letters, sent to Access Services, 125 Olde Greenwich Drive, Suite 155, Fredericksburg, VA 22408.

Love at War

Love can even exist in the ravages of war. Here are a few romantic wartime titles to check out.

Meal Resources for Families

Although schools are closed due to the COVID-19 pandemic, school districts and community resources are providing meal assistance.

Where to Get Financial Help During COVID-19

The COVID-19 pandemic is having profound economic impacts on people in our community. These resources may help.

Talking to Children

Talking to Children About the Coronavirus (COVID-19)

During social isolation children may be anxious. These resources can help parents talk with their children about the coronavirus.

LibraryPoint.org Guide

Not familiar with using our LibraryPoint.org website? This guide will walk you through some basic features.
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